Pending commission
New commission stays pending during the 30-day hold. Refunds, cancellations, chargebacks and invalid referrals can change whether it becomes available.
Affiliate dashboard
Understand your referral balance.
See which commission is pending, what you can withdraw and what has already been paid. The amounts below are examples, not actual account results or expected earnings.
Example only
Four amounts with different meanings.
These figures are illustrative. Your client area shows your own account totals.
Pending commissionC$38.42
Available commissionC$64.18
Paid lifetimeC$125.00
Withdrawal thresholdC$25.00
Preview values only. The standard program pays 20% recurring on qualifying service charges. Commission has a 30-day validation hold, and you need at least C$25.00 available to request a withdrawal.
Available balance
This is commission that has cleared the hold and remains eligible. Once it reaches C$25.00, you can request a withdrawal through the client area.
Withdrawal requests and paid amounts
A submitted request is not a completed payment. Check the request status separately from the amount shown as paid.
Reversals and cancellations
A refunded or disqualified payment can lead to a commission adjustment. Future recurring commission ends when a referred service no longer qualifies.
Compare your referral sources
Keep a note of the content and referral links you share. Compare visits with paid referrals and retained services; clicks alone do not earn commission.
Plan a referral campaignKeep customer information private
Use aggregate results when discussing a campaign. Do not publish referred customers' names, invoices or support information.
Read the program termsYour account
Check your referrals and commission.
For a question about your balance or a withdrawal, contact us through your client account.